Inclement Weather Notice

24-Hour On-Call Support for Emergencies

Due to inclement weather, we want to assure you that support is available should you experience an emergency. A member of our team will be on call 24 hours a day to assist you during these conditions.

For assistance, please contact: 281-499-5539.

Utility District Notice: No Credit Card Processing

Dear Customer:

Effective immediately (January 22, 2026), our online payment portal for credit cards is temporarily out of service. You can make a check payment by using your checking account. Call the phone payment system at: 855-230-7396 or go online to quailvalleyud.org and go to districts served at the top to locate your district, then click on the online bill pay tab on the page. You may also make a payment at our office location by check, cashier’s check, or money order at: 3134 Cartwright Road Missouri City, Texas 77459 or mailed to: P. O. Box 223763 Dallas, Texas 75222-3763.

Contact the office at: 281-499-5539 if you have any questions. Please bear with us during this temporary outage. We apologize for any inconvenience this may cause.

Sincerely,

Quail Valley Utility District
Customer Service & Billing Department

Emergency Alerts

Boil Water Notice Rescinded – 07/12/2024

On July 10 2024, the Texas Commission on Environmental Quality required the Fort Bend County MUD 49 public water system, PWS ID No. 0790256, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of July 12, 2024.

If you have questions concerning this matter, you may contact Quail Valley Utility District at 281-499-5539.